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Returns Policy




DATED: THE 9th DAY OF March 2018


  • Refer to the contents of Our Terms & Conditions

  • In this return and refund policy, “we” “us” and “our” refers to ko-gear.  Your access to and use of all information on this website including purchase of our product/s is provided subject to  our Terms & Conditions.  The information is intended for residents of Australia only.

  • We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended.  We therefore recommend that each time you access our website you read these terms and conditions

  • Should there be a conflict in polices, our Terms & Conditions take Precedence.

  • Please Check your Products for Faults or Errors within 7 Days.

  • Faulty Products reported within the 7 days will be replaced or refunded.

  • For Faults or Errors outside the 7 Days and within product warranty please contact us so we make arrangements.

  • Depending on the Fault or Error, we may ask you to return the product to us.

  • Return shipping costs will be the responsibility of the Buyer unless otherwise agreed.